Basic
Premium
Enterprise
Recommended for
Small-sized compounding pharmacies
Medium-sized hospital and compounding pharmacies
Large hospital and compounding pharmacies
Warranty
1 year
2 years
3 years
Annual preventive visit
Travel costs included in visits
Targeted on-site response time
14 business days
7 business days
3 business days
On-site corrective maintenance (Travel costs not included)
10% discount
20% discount - 1 visit per year included
30% discount - 2 visits per year included
Enhanced technical support with remote resolution
24/7 access to e-learning portal
Certified pharma/regulated field service team
Documentation and Compliance Assistance